Skip to content

Registering and requesting

Most of the collections are kept safe in storage, but they can be retrieved at your request.

The process is different if you’re requesting published material (collections on the National Library catalogue) or unpublished (collections on Tiaki).

Registering to order published material

This includes books, journals, newspapers, and more.

Registering to order unpublished material

This includes photographs, manuscripts, drawings, oral histories, and more.

  • You’ll need a RealMe account – you can use an existing one, or create one from Tiaki
  • From the Tiaki homepage click Login and follow the instructions to use your RealMe account or make a new one
  • Click Continue to go to the Tiaki registration page
  • Fill in the registration form and you’re done

Requesting material

To request an item click the Request Item option on the item’s record page. You’ll either see ‘Item added to the current request...’, or be able to send an enquiry to a curator about the item. You can request up to ten items at a time.

Submit your requests by clicking Current request, select the Date Required and press Submit.

Ordering items for delivery

Collection items are brought to the Reading Rooms throughout the day.

General Reading Room deliveries

If you order an item It will be delivered at
From 10am Approximately 30 minutes from the time ordered
After 4.30pm 10.00am the following day

Katherine Mansfield Reading Room deliveries

Please note that the deadline for ordering is 90 minutes before the next delivery.

If you order by Your item will be delivered at
8.30am 10.00am
10.30am 12.00 noon
12.00 noon 1.30pm
1.30pm 3.00pm
3.00pm 4.30pm
After 3pm 10.00am the following day

Items from the following collections will be supplied at times advised by staff at the time of ordering:

  • Drawings, paintings, and prints
  • Ephemera
  • Cartographic
  • Oral history
  • Rare books and fine printing